Pigeon documentation

Pigeon is a free Craft CMS 5 plugin that adds threaded, two-way messaging to your site: a customer-support inbox for guests and private direct messages between users — with email, control-panel and on-site notifications in every direction.

New here? Start with Installation, then read Concepts to understand how threads and participants fit together.

Installation

Requirements and how to install with Composer or the Plugin Store.

Concepts

Threads, participants, messages, types and statuses.

Support inbox

Let guests contact your team and handle replies in the control panel.

Direct messages

Private user-to-user conversations between Craft users.

Notifications

Email, dashboard widget, nav badge and on-site unread counts.

Front-end & Twig

The craft.pigeon variable, routes and overriding templates.

Guest access

How signed token links keep guest conversations private.

Attachments & notes

File uploads, internal notes, read receipts, status and assignment.

Settings

Every configuration option, explained.

Permissions

Control who can read, reply and assign threads.

Action reference

Every controller endpoint for forms and AJAX.

Troubleshooting

Fixes for the most common issues.